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Frequently Asked Questions

Riology Web Design, LLC

  • I’ve never hired a web developer before. How does the process work?

    Don’t worry — we keep it simple! We’ll start with a conversation about your goals and what you’d like your website to do. From there, we’ll create a plan, design a custom look, and build the site step by step. You’ll be involved at every stage, so there are no surprises.

  • How long does it take to get a website?

    Most projects are completed in 3–4 weeks, depending on the complexity. Larger projects — like eCommerce stores or sites with special features — may take longer, but we’ll always provide a clear timeline up front.

  • Do I need to know anything technical?

    Not at all! That’s what we’re here for. We handle the technical details so you can focus on running your business.

  • Will I be able to update my website on my own?

    Yes! We will provide you access to a user-friendly CMS platform, so you can easily edit text, images, and more. No coding required. And if you ever need help, we provide you access to tutorial videos as well as direct support for the things you don't wish to tackle on your own.

  • What is website hosting and do I need it?

    Website hosting is the “home” where your website lives online. Without it, your site can’t be seen. We offer secure and reliable hosting so your website is always up and running. For a flat monthly rate of $39.95, we handle all the server maintenance, monitoring, and back-office updating so you never worry about a thing. 

  • What about digital marketing and SEO? Do I really need that?

    A great website is just the first step. Digital marketing and SEO help people find you online. Think of it like putting up a sign so customers know where you are. We can create strategies to boost your visibility and attract more visitors. Ever wonder how other businesses get ranked on Google's home page for searches? We have the expertise to get your website better placement to stand ahead of your competitors.

  • Are you registered with the Better Business Bureau (BBB)?

    Yes, we take professionalism seriously and are fully registered to give you peace of mind.

  • How long have you been in the web design industry?

    For over 20 years, we’ve been helping businesses build their online presence, and we stay up-to-date with the latest trends, platforms, and technologies.

  • Do you provide a Contract?

    Yes. Every project comes with a clear agreement that outlines timelines, services, and costs — so you always know exactly what to expect.

  • Do you provide hosting and domain registration?

    Yes, we handle both, so you don’t need to juggle multiple providers. Your website, hosting, and domain can all be managed under one roof.

  • Do you offer email hosting and setup support?

    Yes, we provide email hosting and can help configure it on your computer, phone, or Outlook — so your business looks professional and runs smoothly. Using Strongbox Email, a Riology, product we can offer plans fit for your business size and needs.